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Privacy Notice

This is the privacy statement for
A CandleMaking Boutique

(www.acandlemakingboutique.com)

Collection and Use of Information
A CandleMaking Boutique is the sole owner of any information collected here on this website. We respect your privacy and will not sell, share, or rent this information to others without your prior consent.

Registration
When using A CandleMaking Boutique, you the user will need to complete our registration form. During the registration users are required to give their contact information (this includes your name and email address). This information is used to contact the user about products and services on the site for which they have expressed an interest. The more details you provide us with the more personalized your experience with A CandleMaking Boutique will be.

Order
On our order form the user must provide contact information (such as name and shipping address). This information is used for billing and processing the order, this information is essential for us to complete the fulfillment of your order.

Cookies
Cookies are a piece of data stored on the user's hard drive which contains information about the user. Using a cookie does not link to any personally identifiable information while you are on our site. Once the user closes their browser, the cookie simply terminates.

Some business partners and advertisers also use cookies on our website. We however, have no control over these cookies.

Sharing of Information
We use Australia Post to ship orders and Paypal to accept payments and for Credit Card processing. These companies do not retain, share, hold or use personally identifiable information for any secondary purposes.

Links
A CandleMaking Boutique contains links to other sites. Please be aware that A CandleMaking Boutique are not responsible for the privacy practices of such linked sites. We encourage you the user to be aware when you leave our site to read the privacy statement of each website that you go to that collects personally identifiable information. This privacy statement applies soley to information collect by this website.

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys & Contests
On occasion our site requests information from users via surveys or contests. It is of course completely voluntary to p
articipate in these surveys or contests and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend
Should a user elect to use our referral service to inform a friend about our site, we ask them for the friend’s name and email address. A CandleMaking Boutique will automatically send the friend a one-time email inviting them to visit the site. A CandleMaking Boutique stores this information for the sole purpose of sending this one-time email. The friend may contact A CandleMaking Boutique at enquiries@acandlemakingboutique.com to request the removal of this information from their database.

Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

All of the online transactions at A CandleMaking Boutique are made through Paypal. Paypal is worldwide with over 86 million accounts in 55 countries. With Paypal you can ensure your online purchase is secure. Paypal accepts both VISA and MASTERCARD. Still I understand that some customers may prefer to pay via internet banking and for this you would select your payment option as being check/money order and follow the instructions outlined in the confirmation email you receive from us once your purchase has been completed. Please be aware that no products are despatched until payment in full is received.

If you have any questions about the security at our website, you can send an email to enquiries@acandlemakingboutique.com.

Special Offers
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information:
If a user’s personally identifiable information changes (such as your post code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the member information page or by emailing our Customer Support.

Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at enquiries@acandlemakingboutique.com.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

By using our website, you consent to the above mentioned privacy statement. A CandleMaking Boutique may review and change the privacy statement from time to time, and we will publish the updated statement on our website www.acandlemakingboutique.com.

 

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